Going from zero to chatbot doesn't need to require months of development and big technical skills. The Tomorrow team built a great solution in just a matter of weeks.
Tomorrow Bank is a sustainable banking solution that helps users manage their finances while reducing their carbon footprint.
Started in 2018, they have a vision to use money as a lever for positive change..
Tomorrow's customers, 30,000+ and growing are technology savvy and always online.
Being a small team who wanted to always provide a “wow” experience to their customer throughout their journey, Tomorrow knew that customer support will be the most important part of their online banking model.
As their customers started growing exponentially, so did the customer requests. They started with a fully manual email and human-agent chat customer service support which was soon inundated with rising request tickets in backlog.
BotSupply helped the customer in three steps.