PLATFORM FEATURES

Enterprise-grade Conversational AI platform

Design chatbots visually, leverage state-of-the-art Natural Language Processing and deploy your projects to a variety of bot frameworks.

TRUSTED BY BIG BRANDS

DESIGN

Design engaging conversations

All the tools you need to design Conversational AI experiences that wow your customers, with low-code.

Design visually

Drag and drop components to design conversations visually, add conditional logic and trigger actions in 3rd party systems without writing a single line of code.

Preview in a click

Preview the chatbot directly from the BotSupply interface, catch errors and craft the perfect experience before deploying to live users.

Test with real users

Collect feedback from real user testing by deploying your assistant to a test channel. Iterate on the concept without impacting the live bot and only publish when you are ready.

CUSTOMIZABLE pre-built solutions

Get started with pre-built
solutions

Bring your first chatbot to life in days with pre-built solutions across HR, CX, finance, supply chain, and more. Get it customized to fit your requirements and workflows.

Human Resources & People

Payroll, directory, absences, benefits, Onboarding, recruiting, and many more.

For Insurances

Claims processing, personalized quote, lead generation, FAQs, and many more.

For E-Commerces

Track orders, refunds, payments, compare products, abandoned cart, and many more.

SEE ALL PRE-BUILT solutions

PRE-BUILT CHANNELS

Multichannel deployment via
pre-built channel connectors

Deploy your chatbot in 1 click to all the channels where your customers want you to be.

Slack

Deploy your chatbot directly to your Slack workspace to increase your teams’ engagement and productivity.

WhatsApp

Deploy your chatbot to WhatsApp and connect with your users on their favorite messaging platform.

Webchat

Deploy a chatbot directly to your website to answer questions, collect leads and more.

SMS

Create a chatbot that your users can access via simple SMS messages.

Microsoft Teams

Improve team engagement and productivity by deploying your chatbot to Microsoft Teams.

Hubspot Chatflow

Take Hubspot conversations to the next level by adding Conversational AI capabilities to your chatflows.

Facebook Messenger

Deploy your chatbot to an audience of 1.3 billion users, automate conversations and handover to human agent whenever needed.

Facebook Workplace

Deploy your chatbot directly to your Facebook Workplace environment to increase your teams’ engagement and productivity.

Zendesk Chat

Deploy your chatbot to Zendesk Chat and let it take care of all the repetitive support requests.

SEE ALL PRE-BUILT channels

Multilingual ai

Build advanced, AI-driven
chatbots

All the tools you need to design conversational experiences that wow your customers.

proprietary nlp

BotSupply's state-of-the-art NLP engine allows you to create advanced digital assistants that go beyond linear flows and simple decisions trees.

multilingual

Our proprietary Natural Language Processing supports 100+ languages, so you can connect with your customers in the languages they speak.

knowledge search

Connect your existing knowledge bases

Connect the chatbot with your knowledge base, help customers find solutions faster and reduce case resolution time.

Knowledge base & faqs

Leverage existing Knowledge Base articles and FAQs, so you can deploy your chatbot faster.

PDF and other docs

Let Artificial Intelligence find relevant information in different kinds of documents, PDFs included.

HUMAN handover

Keep your humans in the loop

Handover the conversation to a human agent by transferring to a live chat, creating a ticket, sending an email in a shared inbox or whatever is your team’s favourite workflow.

transfer to live agent

Whenever your customers look for human support, let your agents take over the conversation right away.

create tickets in your helpdesk

Open tickets in your CRM of choice and log any conversation happening between your users and the chatbot.

pre-built INTEGRATIONS

Connect to the apps you already know and love

With a few clicks of a button, connect your chatbot to the apps you use and make it an integrated part of your workflow.

Zapier

Boost your workflow and bring automation to the next level with Zapier’s 3000+ apps connectors

Zendesk Guide

Connect to Zendesk Guide and enable your chatbot to search your knowledge base and provide answers based on that.

Zendesk Support

Connect your chatbot to Zendesk Support and let it create, handle and close tickets automatically.

Oracle Service Cloud

Let the chatbot create incidents in Oracle Service Cloud automatically.

Oracle HCM

Let your chatbot access absence details, change employee records and much more.

Oracle Integration Cloud

Easily connect your chatbot to the most popular Oracle applications via a single, easy to configure connector.

SEE ALL PRE-BUILT INTEGRATIONS

ANALYTICS

Analyze and grow

Powerful insights and analytics dashboards give you the tools to understand user behaviour and improve the chabot over time.

ANALYTICS

Our advanced dashboard gives you full visibility into the chatbot performance, the users and their conversations. And if that’s not enough, connect your BI tool leveraging our analytics APIs.

Conversations

See user conversations in real time, filter by relevant parameters and export all Conversational Data in CSV for further analysis.

insights

Make conversational
data-driven decisions

Import data from other platforms, learn what your customers have been asking you recently and use that data to drive your digital assistant's development.

Multichannel

Botsupply Insights works with a wide variety of CX applications and enables you to analyze data all at once.

scalable

Built on the scalable Oracle Cloud Infrastructure, BotSupply Insights is designed from the ground up to cater to the need of the modern enterprise.

Image with the text "data has a better idea"