Detailed analytics on user volume and behaviour give you a better understanding of the audience interacting with your chatbot.
Detailed analytics on the type of engagement your users are having with the chatbot,
Detailed analytics on the performance of the NLP engine gives you even deeper understanding on the inner workings of the chatbot.
Any component in the chatbot can be tracked separately or combined together to create a funnel and assess its performance,
Easily access all the analytics data via API, connect it to your BI tool of choice and track it together with the other critical metrics for your business