Access all conversations data

Explore all the conversations that users are having with your chatbot and filter them to easily identify exactly what you are looking for.

All user messages in one place

See all the messages sent by a single user in one easy to navigate conversation view.

synced with channels

User data like name email and other variables is dynamically pulled from channels

intent recognition

Easily identify which messages were not recognized by the NLP engine

variables

See all attributes of a specific user as variables

See all the messages sent by the chatbot in one easy to navigate conversation view.

components

All components supported in the flow builder are also supported in the conversations view

actions

Action name, status and result are also displayed in the conversation view

fallback

Fallback messages are marked in red and easy to find

All conversations data is easily accessible via our Analytics 2.0 API

JWT TOKEN Auth

Drill down by block to see which blocks are trigger more often by the NLP engine

scalable

Steady performance independent of message volumes

csv download

If you don't want to use the API but still need to extract data for further analysis