E-COMMERCE

Increase sales and put support on autopilot

Reply to your customers 24/7 with auto-messages, give discounts, save abandoned carts, collect leads and payments.
TRUSTED BY BIG BRANDS
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ADVANTAGES and results

Let chatbots talk to your customers 24/7

With over a quarter of the global population doing shopping online, focus on streamlining communication & accelerate sales of your online shop.

MANAGE REPETITIVE REQUESTS
Forget the days when your support team had to answer to questions like "where's my order?" all the time.
24/7 OMNICHANNEL SUPPORT
Delay in response time is the single biggest source of bad reviews and lost customers. Be there 24/7, wherever channel they are on.
FAST TO IMPLEMENT
Build your own chatbot in under 24h, start automating queries from day 1 and see CSAT score improve in 30 days.
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USE CASES

Plug&Play Use Cases

Get started quickly with out-of-the-box transactions.

Show off your products, track packages, show store location, manage refunds, promote special deals and much more

INTEGRATIONS

Integrated with the tool you love

Connect the chatbot to your CRM, Shopify, WooCommerce and more to fetch information on orders, returns and preferences.

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FEATURES

Secure

A secure and private AI-driven assistant. It is the one place where all customers can get consistent access to company products, payments, policies, and other critical information.

CUSTOMIZABLE pre-built use cases

Get started with pre-built use cases

Bring your first chatbot to life in days with pre-built use-cases.
Get it customized to fit your requirements and workflows.

Change Address
Allow your customers to change delivery addresses in less than 10 seconds.
Abandoned Cart
Provide special discounts for those customers who are leaving your website without completing the purchase process
Compare Products
Present your products using cards and carousels, and help customers quickly find desired items
Payments
Deploy payment chatbot to accept payments from visitors around the world.
Refunds
Create product refund bot to return an item purchased from online marketplace within chat.
Track Orders
Deploy track orders to help customers track orders, pass delivery instructions and collect feedback post delivery.
GETTING STARTED

How do you know how much value it provides for your team?

Chatbots are still emerging technology for many businesses. We get it if you're wondering if a chatbot will provide as much value for your team as it does for other teams.

With our VALIDATE Accelerator you can start validating the value of your chatbot within just 30 days. Low investment and no commitment.

01
CHOOSE USE CASE

Choose between any of our customizable pre-built use cases within HR, CX, finance, supply chain, and more.

02
GET IT CUSTOMIZED

Using the pre-built use cases as a starting point we'll customize your chatbot to fit your requirements and workflows within days.

03
VALIDATE THE VALUE

Make the chatbot accessible for users. Obtain conversational data. Validate the value. Continue on a subscription if you're satisfied.

PLATFORM FEATURES

All the tools you need to succeed with chatbots

With a few clicks on a button you can connect your chatbot to the apps you use and make it an integrated part of your workflow.

PRE-BUILT USE CASES
Bring your first chatbot to life in days with pre-built use-cases across HR, CX, finance, supply chain, and more.
PRE-BUILT INTEGRATIONS
With a few clicks of a button you can connect your chatbot to the apps you use and make it an integrated part of your workflow.
PRE-BUILT CHANNELS
Deploy your chatbot on multiple channels at once and deliver a truly omnichannel experience.
NO-CODE FLOW BUILDER
All the tools you need to design conversational experiences that wow your customers, low-code.
MULTILINGUAL AI
Detect customers' intents and respond to their needs, in the language they speak in.
100+ languages available.
ANALYTICS
Powerful insights and analytics dashboards give you the tools to understand user behaviour.
CONVERSATIONAL DATA INSIGHTS
Import data from other platforms, learn what your customers have been asking you recently and use that data to drive your assistant development.
KNOWLEDGE SEARCH
Connect the assistant with your knowledge base, help customers find solutions faster and reduce case resolution time.
HUMAN HANDOVER
Handover the conversation to a human agent by transferring to a live chat or creating a ticket sending an email in a shared inbox.
The chatbot is helping us support our customers when they face small issues, such as troubleshooting for WiFi connection issues. Now we are expanding the support bot to also be able to generate leads, provide product-information and for outbound marketing.
Tine Vejnø Risager, Communication & SoMe Coordinator
BLOG

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