INTEGRATION

Zendesk Guide

Connect to Zendesk guide and enable your assistant to search your knowledge base and provide answers based on that.
ADVANTAGES and results

AI-powered knowledge search for Zendesk Guide

Increase deflection and reduce first-resolution-time by letting the chatbot reply to users with content from your knowledge base

Rapid setup
It takes only a few clicks to connect the chatbot to Zendesk Guide
Increase deflection
Reduce ticket creation by providing users with the right content at the right time
Language agnostic
The chatbot will understand your customers no matter where they are in the world
KEy feature

Pre-built actions

Triggering the knowledge base search is as easy as dragging an action into the flow builder

key feature

Knowledge Search

Automatically reply to customers questions with content from your Zendesk Guide knowledge base

key feature

Multilingual

The chatbot can understand and use knowledge base articles in multiple languages to answer customers's questions

GETTING STARTED

How do you know how much value it provides for your team?

Chatbots are still emerging technology for many businesses. We get it if you're wondering if a chatbot will provide as much value for your team as it does for other teams.

With our VALIDATE Accelerator you can start validating the value of your chatbot within just 30 days. Low investment and no commitment.

01
CHOOSE USE CASE

Choose between any of our customizable pre-built use cases within HR, CX, finance, supply chain, and more.

02
GET IT CUSTOMIZED

Using the pre-built use cases as a starting point we'll customize your chatbot to fit your requirements and workflows within days.

03
VALIDATE THE VALUE

Make the chatbot accessible for users. Obtain conversational data. Validate the value. Continue on a subscription if you're satisfied.