Let the chatbot handle all the tier 1 issues while your team focuses on complex value adding requests.
Handover the conversation to a human agent in Oracle Service Cloud by creating a ticket or connecting via live chat
Automatically reply to customers questions with content from your Service Cloud knowledge base
Use our pre-built conversations analytics dashboard or feed the data into your BI tool of choice
Chatbots are still emerging technology for many businesses. We get it if you're wondering if a chatbot will provide as much value for your team as it does for other teams.
With our VALIDATE Accelerator you can start validating the value of your chatbot within just 30 days. Low investment and no commitment.
Choose between any of our customizable pre-built use cases within HR, CX, finance, supply chain, and more.
Using the pre-built use cases as a starting point we'll customize your chatbot to fit your requirements and workflows within days.
Make the chatbot accessible for users. Obtain conversational data. Validate the value. Continue on a subscription if you're satisfied.
