INTEGRATION

Freshdesk

Handover to agents, manage tickets and search the knowledge base.
ADVANTAGES and results

AI-powered automation for Freshdesk

Connect your chatbot to Freshdesk, let it handle repetitive tickets and leverage knowledge base articles to answer customer questions at scale:

Rapid setup
It takes only a few clicks to connect the chatbot to Freshdesk.
Working 24/7
The chatbot is there to provide support to your customers when they really need it.
Language agnostic
The chatbot will understand your customers no matter where they are in the world.
KEY FEATURE

Human Handover

Handover the conversation to a human agent in Freshdesk by creating a ticket.

KEY FEATURE

Knowledge Search

Automatically reply to customers questions with content from your Freshdesk knowledge base.

KEY FEATURE

Powerful Analytics

Use our pre-built conversations analytics dashboard or feed the data into your BI tool of choice.

GETTING STARTED

How do you know how much value it provides for your team?

Chatbots are still emerging technology for many businesses. We get it if you're wondering if a chatbot will provide as much value for your team as it does for other teams.

With our VALIDATE Accelerator you can start validating the value of your chatbot within just 30 days. Low investment and no commitment.

01
CHOOSE USE CASE

Choose between any of our customizable pre-built use cases within HR, CX, finance, supply chain, and more.

02
GET IT CUSTOMIZED

Using the pre-built use cases as a starting point we'll customize your chatbot to fit your requirements and workflows within days.

03
VALIDATE THE VALUE

Make the chatbot accessible for users. Obtain conversational data. Validate the value. Continue on a subscription if you're satisfied.