Connect your chatbot to Freshdesk, let it handle repetitive tickets and leverage knowledge base articles to answer customer questions at scale:
Handover the conversation to a human agent in Freshdesk by creating a ticket.
Automatically reply to customers questions with content from your Freshdesk knowledge base.
Use our pre-built conversations analytics dashboard or feed the data into your BI tool of choice.
Chatbots are still emerging technology for many businesses. We get it if you're wondering if a chatbot will provide as much value for your team as it does for other teams.
With our VALIDATE Accelerator you can start validating the value of your chatbot within just 30 days. Low investment and no commitment.
Choose between any of our customizable pre-built use cases within HR, CX, finance, supply chain, and more.
Using the pre-built use cases as a starting point we'll customize your chatbot to fit your requirements and workflows within days.
Make the chatbot accessible for users. Obtain conversational data. Validate the value. Continue on a subscription if you're satisfied.
