Freshchat

Automate the first line of support and free time for your agents by deploying your chatbot to Freshchat.

AI powered interactions for Freshchat

Let the chatbot automate high volume repetitive request while you agents are focusing on the most relevant requests

Rapid setup

It takes only a few clicks to connect the chatbot to Freshchat

Increase deflection

Reduce ticket creation by providing users with the right content at the right time

Language agnostic

The chatbot will understand your customers no matter where they are in the world

Handover the conversation to a human agent in Freshchat and provide seamless experiences for your customers

The channel works seamlessly with the Freshdesk integration so that the chatbot can create tickets and easily search the knowledge base

The bot integrates seamlessly with the Freshchat web widget and sdk, no need for complex integrations