The Zendesk Chat channel allows you to deploy your bot to Zendesk Chat by making the bot act as any other chat agent in your team. The bot will be able ...

A bot user is nothing more than a normal agent user whom API key will be use by the bot to access Zendesk Chat and Support APIs. You can create new age...

Before you start the process of connecting your bot to Zendesk chat, make sure to have a user you can connect it to as the bot needs his own dedicated user ...