The CMS allows you to create, edit and delete flows for bots to that are not connected to any testing or development channel. This is because a channel is n...

Each component in the CMS has a unique ID which is used to calculate analytics and filter conversations. You can find the ID of any component by openin...

You can access all support resources directly from the CMS by clicking on the question mark sign on the top right end side of the screen. From t...

You can use the Text component Randomizer to add small variations to how the bot is replying to same questions. To add a variation, click + at the top ...