Being able to answer that question is a critical first step if your goal is to provide a personal and personalized customer & employee experience. And with BotSupply Insights now you can!
Connect all your scattered conversational data sources like chat logs, call logs, historical transcripts, ticketing system and connect them to your chatbot for a single source of truth.
BotSupply Insights discovers and visualises trends, key drivers, and user intents in your conversational data, in real-time.
A hobby data scientist you say? Grab all the conversational data to apply your own algorithms by using our API.
Use the insights to optimize your chatbots, create new knowledge base articles, lower operating costs, discover new revenue streams, and improve your customer & employee experience, connect to your CRM, CDP, and much more.
As part of the Oracle for Startups and Oracle ISV of the Year Denmark FY20, we have so much we can give to our joint customers together. Oracle has the infrastructure and security the enterprise needs, BotSupply has the agility, speed, and innovation rate of a scale up.
The best of two worlds!
We guess you're thinking 'does this really work??' We get it, and that's why we're offering you to kick the tires with a chatbot trial.
You select the use case, and provide your frequently asked questions. Then a designated chatbot operator from our team configures and trains your custom-built chatbot within 7 days for you to try out for a month.
Top 3 tips on how to build a great chatbot that delivers a seamless customer experience
Forward-looking retailers are implementing support chatbots to completely eliminate customer dissatisfaction and build a foundation for the future of CX.
2020 has seen HR Teams become one of the most overloaded teams in the Retail Industry. Growing online business, demand to recruit fast, and managing remote workforce all of this this is where HR chatbots are coming to the rescue!