Eika is of the largest real estate developers and construction service providers in Lithuania with 90+ employees and over €20m+ in turnover. Since 1992, EIKA group has built over 4.500 apartments and 416.000 square meters of commercial premises.
The team from EIKA wanted to understand how a conversational AI solution could help their business by leading potential buyers through their buying process. EIKA had already been in the forefront of innovation on the Lithuanian market, and they further wanted to enhance user experience (UX) and experiment with an AI powered solution to provide superieur services and ultimately sell more apartments.
We delivered a chatbot which reduced the time agents were spending answering repetitive emails, phone calls, and organizing appointments. This process was fully automated by the chatbot.
60% more time for the agents to meet new prospects as all the repetitive work was automated.
The agents spent more time with customers and the automated process gave a much better UX to the clients.
The same team of real-estate agents was now delivering a much higher revenue growth.
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