Chatbot Content Management System

AI chatbots for FreshService in 170+ languages

Design, test and deploy bots on any channel and in any language from an easy to use interface that all your team can use.
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Features

Create and manage issues in FreshService

Build a bot that can raise and manage issues in FreshService so that your team can focus on other issues than basic IT support.

Support for more than 170 languages

BotSupply Natural Language Understanding framework gives you out of the box access to user intent detection in more than 170 languages and named entity extraction in more than 40 langauges.

Easy to use visual chatbot builder

The Botsupply CMS comes with a built in visual flow builder that enables anyone in your team to build complex chatbots without writing a single line of code.

Analytics APIs

With our analytics APIs you can push conversations data to your business intelligence tools of choice and enable to your team to unlock powerful insights from chatbot conversations.

Actions APIs

Program your bot to perform actions in third party systems based on the state of the conversation or different user inputs.

Integrations

Pick from our library of pre-built integrations to expand the functionality of your bot.

We integrate natively with all the products from the FreshWorks suite.

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