Can Chatbots benefit from having personalities? Some circumstances require a bot to optimise slow processes, such as customer services, and as such personality is not a priority. And so… we face a question of efficiency versus personality.
A sharp and talented panel of juries made by experts in the field and investors chose unanimously BotSupply as the Startup that showed the most promise and potential, awarding BotSupply with the IBM Award 2017.
The story behind the success of Amigo, the friendly bot that helped powered the Komfo Summit. Amigo's win was the result of great conversational design, compelling copywriting and being mindful of the end user.