Chatbots are here to boost your productivity and help you get rid of all the most repetitive HR or Customer Service conversations.
Now, you can finally get your time back and focus on your most strategic activities.
Whether it's a question for Sales, Human Resources, IT Support, Procurement or Customer Service, your customers and employees expects real-time answers, 24/7.
No one seems to like spending a few minutes reading knowledge base articles, help guides, intranets — and that creates tons of calls, emails, and tickets with day to day queries that your team end up wasting hours on answering over and over.
"Can I get my payslip from April?", "Where is my delivery package?", "I lost my credit card!", "I want to book a demo" ...
Chatbots helps you eliminate the need to manually answer those day to day repeat questions — so your team has more time to focus on the complex queries, and honestly just makes their work way more interesting.
Why stop at automating frequently asked questions when you can also start to automate processes and improve your customer & employee experience by connecting to your CRM, HR, ERP, CX, and any other backend systems.
With pre-built integrations to hundreds of applications, connecting them to your chatbots, and enable true self-service, is a breeze.
Using Oracle, SAP, Zendesk, Genesys, Servicenow, or maybe Freshworks? No problem, we got you covered.
There are so many different places you are having conversations with your customers and employees today. What if you could connect all of them and extract actionable insights? With BotSupply Insights you can!
The insights help you answer the question, "What have our customers and employees told us lately?". Being able to answer that question is a critical first step if your goal is to provide a personal and personalized customer & employee experience.
Here’s the best part. You can sit back and relax.
A designated chatbot builder from our team configures, trains and optimizes your chatbots, and extract the insights, FOR you. All we need from you to get started is your conversational data which could be your FAQ, knowledge base articles, service tickets, emails, phone transcripts, or similar.
More of a 'do it yourself' kind of person?
No problem! Our no-code conversational platform allows anyone to become a chatbot builder in hours. And, our friendly support and customer success teams are always ready to assist if needed.
We guess you're thinking 'does this really work??' We get it, and that's why we're offering you to kick the tires with a chatbot trial.
You select the use case, and provide your frequently asked questions. Then a designated chatbot operator from our team configures and trains your custom-built chatbot within 7 days for you to try out for a month.
Top 3 tips on how to build a great chatbot that delivers a seamless customer experience
Forward-looking retailers are implementing support chatbots to completely eliminate customer dissatisfaction and build a foundation for the future of CX.
2020 has seen HR Teams become one of the most overloaded teams in the Retail Industry. Growing online business, demand to recruit fast, and managing remote workforce all of this this is where HR chatbots are coming to the rescue!